AI/ML Insights & Tutorials

Expert knowledge, practical tutorials, and industry insights from London's leading AI consultancy

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Tutorials August 3, 2024 15 min read

Building Enterprise AI Customer Support: Part 1 - Multi-Agent Architecture

Learn how to build production-ready AI customer support systems using multi-agent architecture. This first tutorial covers system design principles, technology stack, and business value proposition.

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Tutorials August 3, 2024 20 min read

Building Enterprise AI Customer Support: Part 2 - Database & RAG Setup

Set up the foundation for your AI customer support system with PostgreSQL, MongoDB, and RAG architecture. Includes complete database schema and vector search implementation.

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Tutorials August 3, 2024 18 min read

Building Enterprise AI Customer Support: Part 3 - Policy & Compliance Agent

Implement a specialized agent for handling policy compliance, terms of service, and regulatory requirements. Ensures your AI system stays compliant with business rules.

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Tutorials August 3, 2024 22 min read

Building Enterprise AI Customer Support: Part 4 - Ticket Management Agent

Build a sophisticated ticket management system with intelligent routing, priority assessment, and automated workflows. Includes integration with popular helpdesk platforms.

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Tutorials August 3, 2024 25 min read

Building Enterprise AI Customer Support: Part 5 - Master Agent Orchestration

Create the master orchestration layer that coordinates all specialized agents. Learn advanced routing logic, context management, and conversation flow control.

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Tutorials August 3, 2024 12 min read

Building Enterprise AI Customer Support: Part 6 - Location Intelligence Agent

Add location-aware capabilities to your customer support system. Handle region-specific policies, time zones, languages, and local regulations automatically.

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Tutorials August 3, 2024 16 min read

Building Enterprise AI Customer Support: Part 7 - Testing & Deployment

Comprehensive testing strategies for multi-agent AI systems. Covers unit testing, integration testing, performance testing, and production deployment best practices.

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Tutorials August 3, 2024 14 min read

Building Enterprise AI Customer Support: Part 8 - Business Applications & ROI

Real-world implementation strategies, ROI calculation, change management, and scaling considerations. Learn how to measure success and optimize your AI customer support system.

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